top of page

Join the TLC Supply Team

Help Contractors and Homeowners Build Amazing Outdoor Spaces​

If you enjoy helping people, solving problems, and working with a team that genuinely enjoys what they do, we'd love to meet you.

​

We're hiring an Inside Sales Representative for our Braintree showroom.

Why TLC?

Ribbon Cutting_7.25.jpeg

We're More Than a Masonry Supply Company

We're a family-owned business that has spent more than 25 years building lasting relationships with contractors, homeowners, architects, and landscape professionals across Massachusetts and New England.

​

People don't come to TLC just to buy pavers or stone.

​

They come because they know they'll receive honest advice, knowledgeable recommendations, and exceptional service from people who genuinely care about helping them succeed.

When you join TLC, you become part of that mission.

Why You'll Love Working Here

Family-Owned.

People First.

We're a close-knit team that supports one another. Everyone is willing to jump in, share knowledge, and help get the job done.

Every Day is Different

One customer might be planning a backyard patio while another is managing a commercial hardscape project. You'll constantly learn something new.

Learn an Industry

We'll teach you. Our experienced team enjoys mentoring new employees and helping them become trusted experts.

Make an Impact

Your guidance directly help customers complete projects they'll enjoy for decades.

You'll build relationships, not just process orders.

Stability

TLC has been serving  contractors and homeowners for over 25 years with an outstanding reputation built on trust and customer service.

What Makes TLC Different?

We Actually Enjoy Working Together

This isn't a corporate environment where you're simply another employee.

​

Many of our team members have worked together for years because we've built a culture based on respect, trust, and helping one another succeed.

​

We celebrate wins together, solve challenges together, and genuinely enjoy coming to work each day.

Whether you're asking a coworker for help calculating materials, coordinating a delivery, or helping a customer solve a problem, you'll always have people beside you who are willing to lend a hand. We believe great customer service starts with a great team culture.

TLC_Show Room_Picking Stone.png

If you're someone who enjoys collaborating, learning, and taking pride in your work, you'll fit right in.

What You'll Do

Your Typical Day Might Include:

✔ Helping homeowners  and contractors design their outdoor projects

✔ Assisting contractors with material estimates

✔ Preparing quotations

✔ Recommending products based on customer needs

✔ Coordinating deliveries with our yard and dispatch teams

✔ Answering questions in our showroom, by phone, and email

✔ Building long-term customer relationships

✔ Learning new products and installation methods

Who We're Looking For

This Jobs For You If...

Enjoy helping people

Love solving problems

Are organized and detail-oriented

Like learning technical products

Have strong math skills

Communicate confidently with customers

Enjoy working as part of a team

Can balance multiple projects at once

​

Experience in construction, landscaping, hardscaping, masonry, or building materials is helpful.

Position Details

Job Summary

Position: Inside Sales Representative

Location: Braintree, MA

Schedule: Full-Time

​

Compensation: Competitive pay based on experience

 

Employee Offerings Include:

  • Ongoing Training

  • Career Growth Opportunities

  • Compensation Increases Based on Performance

  • And More!

Thin Stone Venner Showroom.jpg

The Inside Sales Representative is responsible to assist our residential and commercial contractor customer base on how our products can help them meet with their Hardscape or Masonry goals. The Inside Sales Representative must produce quotations, answer customer questions, and make suggestive selling recommendations based on a thorough understanding of customer expressed needs and our knowledge of our products. The Inside Sales Representative must also insure proper and timely payment and insure the ordering, scheduling and delivery the materials.

Job Functions

This is a customer-facing position that combines sales, project estimating, technical product knowledge, and logistics coordination. On a typical day, you'll: •Work directly with homeowners, contractors, masons, and landscape professionals in our showroom, over the phone, and by email. •Help customers plan projects by calculating material quantities, estimating costs, and preparing detailed quotations. •Use math daily to determine paver quantities, wall block counts, stone coverage, concrete volumes, mortar requirements, drainage materials, and other project calculations. •Learn about many hardscape and masonry, including their applications, installation methods, specifications, and compatible accessories to confidently recommend the right solution for each project. •Ask questions to understand each customer's goals and recommend products that best fit their budget, design, and performance needs. •Coordinate with purchasing, dispatch, and our yard team to ensure materials are ordered, in stock, loaded correctly, and delivered on schedule. •Manage multiple customer projects at different stages while balancing walk-in traffic, phone calls, emails, and contractor deadlines. •Build long-term relationships with repeat customers who rely on your knowledge and service throughout the construction season.

Skills & Qualifications

Education: • High school diploma or equivalent GED. Associate’s Degree preferred. • Must possess a valid driver’s license and have a clean driving record. Knowledge: • Must have a thorough knowledge of all applicable safety procedures and strictly follow these principles. • Understanding of terminology common to the hardscape and masonry industry. • Computer experience required using MS Word and Excel. • Masonry, Hardscaping, Architectural/construction experience helpful. Abilities: • Must be proficient in Word, Excel, and logistics/project management software programs. • Must maintain a professional personal appearance. • Must maintain an acceptable attendance record. • Must work cooperatively with other company employees. • Excellent customer service and listening skills required. • Excellent math skills are required, with the ability to calculate the quantity of material needed for customer orders. • Must be a fast learner with the ability to recognize commonly ordered product lines, product codes, pricing, payment terms, and a good understanding of the product uses and requirements to be able to offer suggestive selling and provide recommendations to best satisfy the customer’s needs. • Must be able to type out quotations and other customer correspondence.

Physical Requirements

• Understand and carry out oral and written instructions in the English language and write legibly. • Complete company forms to record or report information in a standard format as specified by the form.

Work Environment

• We genuinely enjoy working together and supporting one another. • Integrity guides how we treat our customers, vendors, and teammates. • We take pride in delivering exceptional customer service—not just selling products. • Many of our customers have trusted us for years and continue to return because of the relationships we've built. • We believe in teaching, mentoring, and helping employees grow their knowledge and confidence. • Every employee has the opportunity to make a meaningful impact on the success of the company. • Work schedule is generally Monday – Saturday. However, there may be occasions when it will be necessary to work extended hours. There may be days when no work is scheduled due to severe weather conditions.

Performance Expectations

Initial performance review may be done after three months. Future evaluations will be done on an annual basis on or about the anniversary date of the employee. Salary increases are based on individual and company performance. Note: This job description in no way states or implies that these are the only duties to be performed by this employee. This person will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. It is expected that the employee will work with others in the organization in a spirit of cooperation and treat each individual with respect and dignity at all times.

Ready to Build Your Career?

At TLC Supply, we believe the best employees aren't just looking for a job.
 

They're looking for a place where their work matters, where they're respected, and where they can continue learning every day. Email your resumé and cover letter to info@tlcsupply.com

​

 

If that sounds like you, we'd love to hear from you.

bottom of page